Training Overview

Our free 6-week training course covers industry-standard customer support software platforms to prepare students for work in Customer Experience, Customer Support, or Customer Success careers in the tech sector. Fellows will receive job placement assistance and one-on-one coaching support for one year after graduation. Want to hear directly from KindWork graduates? Watch the video here.

Apply for Training

We are now accepting applications for the Winter 2023 KindWork Fellowship which starts on January 9, 2023. Training currently takes place online with some in-person meetings required. Review the eligibility requirements below before applying.

ELIGIBILITY:

20-26 years old
Must have a High School Equivalency or High School Diploma
Eligible to work in the U.S.
Live in New York City
Are low-income, under or unemployed, or receiving public assistance
Have basic computer skills, including typing
Have access to a computer and internet*
6-12 months of previous job experience(s)
Able to attend all classes for six weeks
Ready to work in the tech industry following graduation

*KindWork will provide loaner laptops and/or internet assistance as needed

Take the next step

Complete the interest form below. Please ensure you have reviewed the eligibility requirements before submitting the interest form. The Winter 2023 KindWork Fellowship will start on January 9, 2023. If you are interested please fill out the interest form below and allow us up to 2-3 days to review your submission and a KindWork coach will reach out with the next steps.

If the form will not load please click here.

Please Note: This document is not an application for employment. Information provided will be used for data tracking and may be used to determine eligibility for training.

ATTEND An ONLINE INFO SESSION

After you fill out the online interest form (above) a KindWork coach will reach out to confirm your eligibility and invite you to attend a required information session. Following the information session, you will be asked to complete an application package that consists of an intake form and a short assessment. Based on your application, KindWork will invite you to a 1:1 interview.

Dates for upcoming information sessions:

All information sessions will take place online via Zoom. After completing the interest form, staff will reach out to invite you to an online information session where you will learn more about the
training program.

LIVE ONLINE INFO SESSION TIMES

November 8th 5pm - 6pm
November 15th 5pm - 6pm
November 22nd 5pm - 6pm
November 29th 5pm - 6pm
December 6th 5pm - 6pm
December 13th 5pm - 6pm

To receive the zoom link you must fill out the interest form (located above).

Following the live info session, you will be invited to submit an application package.

RECORDED INFO SESSION

Can’t make it to a live information session? View a recording of the CX Fellowship Info Session and then request an application package.

Link available via email once you submit the interest form above.

Land a
great job
in tech

KindWork graduates work in Customer Experience, Customer Support, and Customer Success roles at leading tech companies.