Customer-Focused Tech Training
Our free 5-week training course covers industry-standard customer support software platforms to prepare students for work in Customer Experience, Customer Support, or Customer Success careers in the tech sector. Students will receive job placement assistance and one-on-one coaching support for one year after graduation.
Skills Covered:
Google Workspace (Slides, Sheets, Docs)
Zendesk Support Platform (Omnichannel Agent Certification)
Intercom Support Platform (Certification)
Email, Live Chat, Phone & In-Person Support Best Practices
Business Communication & Professional Skills
Mentorship from Customer Experience Experts
Our fellowship program is employer-informed and developed alongside hiring managers at top tech companies. Our curriculum emphasizes professional communication, organizational skills, and job-specific platform instruction.
Currently Enrolling for OUR UPCOMING CYCLE
Customer Experience Fellowship
5 Week Intensive
Students gain the essential skills needed to succeed in an entry-level role in customer experience or customer support within the tech sector.
Are you between the ages of 20-26 and looking to enter a new career in the tech sector? Find out more about Customer Experience and Customer Support careers and see if our Customer Experience Fellowship is right for you.
Career Coaching
Every student enrolled in the KindWork fellowship also participates in individualized career coaching for one year following job placement.
One-on-one and small group coaching is integral to the KindWork approach, ensuring our graduates have the support they need to navigate challenges and opportunities in their new workplace.
Job Placement & Retention Services
Strong employer relationships are critical to our program. KindWork partners with tech industry employers, leading the way in building more inclusive hiring practices.
Graduates leave our program equipped with the skills needed to succeed in their new careers. KindWork grads are ready to be strong employees.
Interested in hiring a grad from our program? Get in touch: info@kindwork.org
Join companies like Uber, Revel, Capsule, Olo, Justworks, and many more in hiring talented KindWork graduates.
Customer Experience & Success roles are growing
Customer Experience careers are critical, frontline roles at many tech companies. Working as a Customer Success or Customer Experience specialist is a great way to get your foot in the door at a leading tech company.
100s of tech-enabled companies are hiring for entry-level Customer Success and Customer Experience roles. These roles are excellent entry points to the sector and offer lots of career advancement potential.